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Creating Oracle support diagnostics for OVM 3.4.6

Using vmpinfo3

VMPinfo3 is an Oracle support tool for capturing log files and other details from Oracle VM 3.x Manager and Servers. To use it ssh to you Oracle VM Manager as root and execute vmpinfo3.sh as below:

The Oracle Support Document VMPinfo3 Diagnostic Tool For Oracle VM 3.2, 3.3 and 3.4 Troubleshooting (Doc ID 1521931.1) directs you to /u01/app/oracle/ovm-manager-3/ovm_shell/tools/vmpinfo/ however in 3.4.6 vmpinfo3.sh has been relocated to /u01/app/oracle/ovm-manager-3/ovm_tools/support/

First, start by using the listservers option to report the OVM Servers known by your OVM Manager e.g.

[root@z-ovmm ~]# cd  /u01/app/oracle/ovm-manager-3/ovm_tools/support
[root@z-ovmm support]# ./vmpinfo3.sh --username=admin listservers
Enter OVM Manager Password: 

The following server(s) are owned by this manager: ['z-ovm']

Next, re-run vmpinfo3 this time with the servers option providing the server(s) listed, note if you have multiple OVM servers use a comma delimiter e.g. servers=server1,server2,server3

[root@z-ovmm support]# ./vmpinfo3.sh --username=admin servers=z-ovm
Enter OVM Manager Password: 

Starting data collection
Gathering files from servers: z-ovm. This process may take some time.
Gathering OVM Model Dump files
Gathering sosreports from servers
The following server(s) will get info collected: [z-ovm]
Gathering sosreport from z-ovm
Data collection complete
Gathering OVM Manager Logs
Clean up metrics
Copying model files
Copying DB backup log files
Running lightweight sosreport
Archiving vmpinfo3-20181220-121620
=========================================================================
 Please send /tmp/vmpinfo3-3.4.6.2105-20181220-121620.tar.gz to Oracle support
=========================================================================

You can now upload the compressed tar file to your open SR.

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